Returns & Exchanges

At The INKEY List, we want you to be completely satisfied with your skincare journey. If a product isn't right for your skin, we offer a 60-day satisfaction guarantee to ensure you find the perfect routine.

Return Process

• 1.
  Contact askINKEY

  Reach out to our skincare experts via our website contact form or live chat to initiate your return request within 60 days of purchase.

• 2.
  Receive Authorization

  Our team will review your request and provide a return authorization number along with the specific shipping instructions for your region.

• 3.
  Pack Your Items

  Securely package the products you wish to return, ensuring they are well-protected to prevent damage during transit back to our warehouse.

• 4.
  Refund Processing

  Once your return is received and inspected, we will process your refund to your original payment method within 7-10 business days.